Star Mazda

ASK FOR GEOFFREY! OMG! Geoffrey made this deal so amazing!! I never thought I could save so much money/time at a dealership and have so many laughs! I genuinely would recommend Geoffrey to all my family and friends. So excited for our new Mazda and happy to be a part of the Mazda family. Already seeing the coast in it and onto our first of many family road trips!

I’m giving this dealership 2 stars because the service and experience during my appointment was phenomenal at first. I noticed how kindly I was treated and how smooth the service appointment went. A few hours after leaving the dealership, I walked to my car and found it was in the process of getting towed out of my apartment complex. It turned out that the maintenance team at Star Mazda removed my personal parking permit sticker from my windshield and replaced it with a Star Mazda sticker. I didn’t notice at first, because the sticker was the same size and placed exactly in the spot that my parking pass sticker was. This seemed very intentional. Even if it wasn’t, there shouldn’t have been anything removed from my car without my permission … that’s theft. The parking pass is $100 to replace and my car can’t be parked in my complex lot until I purchase a new one. I called the dealership while they still should’ve been open (7:39pm) and no one working at the dealership picked up or called back, even after an urgent message was left. The operator told me I had to wait til the next day to be helped. I’m extremely disappointed in the service I received and paid for.

Raymundo needs a lesson in some manners. While car shopping asked my fiancé if she goes out here and “can I buy you a drink” creepy and awkward. He gave off 80s car salesperson vibes (snakeskin shoes gave it off right away) made the whole experience uncomfortable. He even talked to us like children with mortgage prices… buddy we have a home… please don’t talk to us like we’re children. We crossed out Mazda off our list very quickly. We visited other dealerships on the strip and had patient, and great communicators. Good sales people who talked

I never drive a Mazda in my 40 plus yrs. of driving experience. In my mind, I always go for Toy. and Hondas. Those are the best buys or lease for a humble pocket and to tell the truth. The Toys. and Hondas from midsize up are not much different in essential driving functions compared to their Luxury. I mean Lexus or Acura since I was a certified Mechanic with Hamer Toyota a long, long time ago. I am not too rich to care for the Brand name. I just need a truly designed means of transportation and saving valuable gas , also the $$ in my wallet too. i apologize for my cheap taste and my savvy. Anyway, saving the global environment by saving fossil fuel is practical, isn't It? Last year, I ventured to go for a New car. New year, new car is ok. right? All the vehicles in California I possess or rent are USED ones, so I leased the NEW Mazda 2024 AWD for my need this coming travels , maybe to the mountain regions with winding and steep grade. not sure. The Star Mazda dealership was very professional in my opinion and it seemed to me that they were trying to provide me a suitable vehicle for my personal taste and mechanical requirements. I don't care much for unnecessary addendum since I am a pro.driver; i just need a good drive machinery for the new year. Yet, this Mazda they checked out for me looks very cool! The finance for rental this CX-30 AWD is also reasonable, just above the online pre estimation about 50 bucks monthly due to my forgetting all the Mazda Dealership' s fees and a ton of Gov Taxes. Everything is taxed and taxed , double taxed. WTH with CA.? To sum up. the Star Mazda is very ok to shop with great Customers Service and big new cars Inventory. Finance for your New car is flexible and respectful to the soon-to- be car owner. Remember to do your research and as careful on line payments calculation as your math. level allowed BEFORE coming to the Dealership to buy your dream car. That's 1 of my maybe advice. You guys are all Smart, Right? So ignore this. Thanks for reading my Google reviews and lastly my Gratitude and my Respect to the Star Mazda Staff of this Glendale Dealership. Happy New Year, Sirs! With my Best wishes of success and growing business to Your Mazda Dealership. Sincerely, Car renter in 2023 by VictO, Le, a Glendale resident. aka. hadzimurad. YouTuber. 2012.

I recently visited Star Mazda in Glendale. I had the best car buying experience ever. Raymond Cadena was my salesperson. He was very professional and was not pushy at all. He was very transparent about the car pricing and the finance rates available. I will keep bringing my friends and family to Star Mazda in Glendale. Great Service. Mynor Daniel Rodas

I am writing to express my profound overwhelming sense of frustration, anger, and deep disappointment regarding the appalling post-purchase experience I have endured at Star Mazda. On May 16, 2023, I made the unfortunate decision to purchase a 2023 Mazda CX30. What has followed since then can only be described as a nightmarish ordeal that has left me questioning my faith in your brand and dealership. Shortly after acquiring the vehicle, a disturbing and incessant clicking sound began emanating from the car. Recognizing this as an undeniable defect, I immediately took my car to Star Mazda in the hopes of resolving the issue. What transpired next can only be described as an exercise in incompetence and utter disregard for customer satisfaction. I was informed by your service team that in order to diagnose the problem, my car would need to be held at the dealership for an egregious five days. Considering the significant inconvenience this posed to me, I requested a loaner car. However, the response I received was both infuriating and dismissive. I was informed that no loaner car was available and that I would be added to a list, presumably to wait indefinitely for a mere courtesy that should be a basic expectation from any reputable dealership. In the subsequent weeks, I attempted to engage with your dealership on numerous occasions. I called, I visited in person, and I practically begged for a resolution to this issue. However, each interaction served only to highlight the gross incompetence and lack of care exhibited by Star Mazda. The refrain was unchanging: "We don't have a loaner car available." Three long and agonizing months have now passed since I initially sought your assistance. Regrettably, the issue remains unresolved, and I have yet to receive a single update or communication from your dealership. This astounding level of neglect and indifference is beyond comprehension and speaks volumes about your commitment to providing even the most basic level of customer service. I cannot help but express my disbelief and disappointment at the stark disparity between the seemingly positive reviews your dealership has garnered and the woeful reality that I, as a paying customer, have experienced. In closing, I must convey my utmost dissatisfaction and demand immediate action. The post-purchase service I have received is nothing short of abhorrent. I implore anyone considering a Mazda purchase to think twice before engaging with Star Mazda. This is a dealership that has utterly failed in its duty to provide even a modicum of respect, support, and care to its customers.